Job Opening Announcement

Interlibrary Loan Technician

Date: March 25, 2021
Due Date: April 23, 2021
Salary: $2,985 – $3,722 per month DOQ

Job Announcement

The City of Coos Bay is soliciting applications for the position of Interlibrary Loan Technician.  To apply for the position, interested parties should submit a city application, resume, and letter of interest to the City Manager’s Office.  City applications are available from the City Manager’s Office, City Hall, 500 Central Avenue, Coos Bay, Oregon 97420, by telephone 541-269-8912, or listed at the bottom of this page.

The deadline for receiving completed applications is 5:00 p.m., April 23, 2021.  Applications postmarked on or by April 23, 2021 will be accepted.  Please include a valid e-mail address where you can be contacted.  All notifications regarding your status in the selection process will be made via electronic mail.

The City of Coos Bay is an affirmative action/equal opportunity employer.  All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, handicap or any other non-merit factor.  If reasonable accommodation is required to complete the application process, please contact the City Manager’s Office at 541-269-8912 during the hours of Monday through Friday, 8:00 a.m. through 5:00 p.m.


GENERAL STATEMENT OF DUTIES:  Provides interlibrary loan services to Coos County residents.  Performs a variety of paraprofessional and clerical duties involved with providing library services to Coos County residents.

SUPERVISION RECEIVED:  Works under general supervision of the Extended Services Office (ESO) Administrator who outlines broad policies and reviews work for effectiveness and results obtained.

SUPERVISION EXERCISED:  Supervision of other employees is not a normal responsibility of an employee in this class. 

TYPICAL EXAMPLES OF WORK:  An employee in this classification may perform any of the following duties.  However, these examples do not include all the specific tasks which an employee may be expected to perform. 

  1. Conducts searches for interlibrary loan items using Online Computer Library Center (OCLC) and/or Coos Automated System Library Network (COASTLINE) computer system and request items found using library protocol.
  2. Use web based WorldCat Resource Sharing software to maintain OCLC message file, includes batch updating and downloading of various interlibrary loan requests, placing holds using the Coastline system and communicating with various library staff on the availability of holds.
  3. Process and package incoming and outgoing interlibrary loan materials.
  4. Process daily circulation notices on the automated library system.
  5. Cross train in outreach to inmates in the correctional facilities.  Cross train in outreach to residents of care facilities, adult foster homes, and to individual homebound patrons.
  6. Assist with collection development using established collection development policies. 
  7. Routinely weeds the outreach collection to maintain a current and relevant collection.
  8. Promotes interest in the district through publicity, program brochures, media coverage, cooperation with various community groups i.e, Hospice, Meals on Wheels, Home Health, etc. and public contacts; speak before citizen groups, business and civic organizations to inform the public of available services and to recruit volunteers.
  9. Maintain all records and files of the program activities including training materials, volunteer personnel and reimbursement records, outreach circulation records and statistics.  Provides statistical reports.
  10. Provides back-up courier service when needed. 
  11. Attend meetings, in-service, training sessions, conferences, and educational opportunities as directed.
  12. Performs paraprofessional cataloging and bibliographic control duties following nationally recognized cataloging standards, attends district wide cataloging staff meetings and trainings.
  13. Performs other duties as assigned or directed.


KNOWLEDGE, SKILLS AND ABILITIES:  Individuals must possess the following knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. 

Demonstrated knowledge of practices, principles, and philosophy of modern library science including reference tools, library classification systems, and alphanumeric organization. Skill and ability to operate and maintain computers and other library or office equipment.  Ability to understand oral and written instructions and demonstrated ability to communicate effectively, both orally and in writing.  Ability to establish and maintain harmonious working relationships with co-workers and the general public and to function within a team in providing library service.  Ability to work under pressure at busy public service desks.

Extensive knowledge of library practices and procedures, including censorship, collection development, and customer services; thorough knowledge of specialized needs in outreach services; use diplomacy and tact to establish and maintain effective working relations; ability to maintain confidential and sensitive information; ability to work independently; ability to communicate effectively both orally and in writing; ability to travel, train, and attend meetings at various hours, as required; and knowledge of methods and procedures for processing and cataloging library materials.

ESSENTIAL FUNCTIONS:  Must be able to develop and maintain positive cooperative team-oriented relationships with coworkers, supervisors, managers, and others you come in contact with.

EXPERIENCE AND TRAINING:  Two years of library or related experience required. Graduation from high school or the equivalent GED certificate required. College level course work in library science or related field preferred. Any other satisfactory equivalent combination of experience and training which demonstrates the ability to perform the work may be considered. 

SPECIAL REQUIREMENT:  Valid Oregon Driver’s License and ability to drive District van and trucks.

TOOLS AND EQUIPMENT USED:  Calculator, copy and fax machines, phone, networked personal computers and printers, light pen and scanner, standard office application software including word processing, spreadsheet and email, microfilm and microfiche machines, typewriter, postage meter, alarm systems, book trucks, VCR, projectors, simple repair tools, glue gun and supplies such as adhesives, marking pens or correction fluid.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  Ability to speak in order to interact with library users and co-workers such as during story time activities, reference interviews, circulation transactions; ability to move from one area to another quickly; ability to reach arms above head to place or retrieve objects weighing up to ten pounds on 7-foot shelves; ability to bend, kneel, sit, twist, squat, stand, crawl, climb and balance and to change positions quickly and frequently; ability to use both hands to finger, handle, feel or operate objects, tools or controls; vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus while engaged in tasks such as checking patron identification, recognizing patrons for identification purposes, locating books or other materials on library shelves, reconciling book shipments with invoices, monitoring children's movements during programs; ability to use eyes, hands and fingers simultaneously; ability to hear in order to interact with library users or co-workers in an immediate way; ability to push and pull book trucks with a force of up to 2.75 pounds; ability to lift and carry piles of books or supplies weighing up to 25 pounds; ability to spend up to eight hours at a public service desk, with standard meal and rest breaks; ability to use a personal computer and online terminal to access, input, retrieve and manipulate data in an efficient manner, including times of simultaneous interaction with library users and co-workers; ability to frequently and quickly communicate using a telephone.

COGNITIVE DEMANDS:  The cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Ability to learn detailed library practices and procedures; ability to communicate effectively in English, both orally and in writing, with staff, volunteers and library users; ability to gather, read, interpret, organize and apply sometimes large volumes of detailed information related to library services; ability to exercise good judgment in interpreting library policies and procedures; ability to efficiently plan and organize personal daily tasks; ability to use basic math skills in order to carry out tasks such as making change, interpreting fines, processing invoices, maintaining records; ability to follow oral and written instructions; ability to sort numerically, using whole numbers and decimals; ability to alphabetize using the English language alphabet, and ability to shift quickly back and forth between mental tasks.

Work Environment

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level is generally low.  Work environment includes the presence of book dust; concrete floors; close proximity to operating machines; central air conditioning; fluorescent lights; frequent interruptions from telephone, people and equipment; sharing work stations with other staff and volunteers; contact with library users from all walks of life with varying physical and mental abilities.

GUIDELINES:  The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


EMPLOYEE BENEFITS:  Employees work in a strong team-oriented environment and receive a generous employee benefit package which includes eleven paid holidays, vacation and sick leave, life and accidental death and dismemberment insurance, long term disability, medical, dental and vision insurance, and retirement through the Public Employees Retirement System. The City pays 90% of the medical and dental insurance premium for the employee and their family.

Hiring Process

Applicants must complete and submit the required City application packet by 5:00 p.m. April 23, 2021 as specified in this job announcement.  All applicants will be notified of the final status of their application. 

Application Acceptance Period: ...............................March 25th – April 23rd   

Review of Applications: ............................................April 26th – April 27th

Interviews with Selected Candidates: ....................... April 28th – April 30th  

Follow-up Interviews (as needed): ............................May 3rd  

Probable Date for Offer of Employment: ...................May 4th                                                                                               

Projected Start Date: .................................................May 18th